The Winter/Spring Exemplas Index is the second in a series of reports, which highlights the findings of our research into how small businesses access business support and the affects digital technology has on this.
This second report focuses on a number of key issues affecting SMEs, including:
a snapshot of SME market confidence nationally, regionally and across sectors
The specific needs and challenges facing SMEs
their experience and preferences regarding business support with a particular focus on the uptake of digital technology
The report identifies key findings regarding business support and digital technology:
40% of businesses are currently operating a fully digital business
30% require additional support in orfer to operate a fully digital business
53% of businesses stated they would find a single online portal when accessing business support useful; those already operating a digital business would rate this service the most highly
This is positive news, however more can be done to provide the relevant support for SMEs to embrace digital technology.
To find out more about SMEs preferences towards business support, view the full report: