The Winter Exemplas Index

Posted on: 06/03/2018

The Winter/Spring Exemplas Index is the second in a series of reports, which highlights the findings of our research into how small businesses access business support and the affects digital technology has on this.

This second report focuses on a number of key issues affecting SMEs, including:

a snapshot of SME market confidence nationally, regionally and across sectors
The specific needs and challenges facing SMEs
their experience and preferences regarding business support with a particular focus on the uptake of digital technology

The report identifies key findings regarding business support and digital technology:

40% of businesses are currently operating a fully digital business
30% require additional support in orfer to operate a fully digital business
53% of businesses stated they would find a single online portal when accessing business support useful; those already operating a digital business would rate this service the most highly

This is positive news, however more can be done to provide the relevant support for SMEs to embrace digital technology.

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