Vacancy details

International Trade Information Adviser

Location: Barnsley

Posted on: 22/01/2020

Are you knowledgeable about the UK’s multi-million-pound export trade and can you provide support to companies to help them navigate its complexity?

Are you a proactive and highly driven individual, with a strong customer service ethos?

Do you want to play a key role in the delivery of international trade support across the region?

If you’ve answered “yes” to these questions the exciting and satisfying role of International Trade Information Adviser could be for you.

About the role

We are looking for an International Trade Information Adviser to join us to provide world class customer service, support our existing clients, and being proactive in helping us engage with new ones.  In this role you will;

  • Undertake client diagnostic and advisory support, working closely with businesses across Yorkshire & The Humber region, which are keen to develop and expand their export activity.
  • Acts as the gateway to our business support offer, developing connections with companies and being proactive in forging new relationships, helping us to deliver class leading export support services across the region.
  • Provide clients with high-quality consultative export advice appropriate to their needs.
  • Have responsibility for delivering your individual targets and contributing to key team performance targets and objectives.

About you

You will be a self-driven and highly motivated individual, being comfortable working in a busy international trade environment.   You will also;

  • Have prior experience of delivering telephone-based business support
  • Understand the international business landscape and how to support clients in order to increase their capability to trade internationally.
  • Be comfortable proactively engaging clients and will be capable of confidently communicating our international trade support offer.
  • Be capable of working independently, but will also be a great team player, naturally communicative with strong written and interpersonal skills, and the ability to engage with people at all levels.
  • Be a proficient IT user with experience of using Word, Excel, Outlook and multiple CRM data entry systems.
  • Will have a passion for international trade, be inquisitive with strong research skills and the ability to articulate your findings in a concise yet compelling manner.

What do we offer?

What we offer

We offer competitive salary up to £31,000 per annum and a host of fantastic benefits including:

  • A generous 10.5% non-contributory pension scheme
  • Life assurance and ill-health income protection insurance
  • 26 days holiday (rising to 28 after 2 years’ service) plus Bank Holidays
  • A flexible and supportive working culture
  • A wellbeing programme for all employees
  • A range of flexible benefits including holiday-buy scheme, eyecare vouchers and a cycle-to-work scheme.

About us

Enterprise Growth Solutions (EGSL) delivers trade support services for the Department for International Trade (DIT).  EGSL is a subsidiary of the Exemplas Group, one of the UK’s foremost business support organisations with over 170 employees across several locations.   As a business we recognise that giving a superior service to our clients depends on making the most of our people and we aim to give our teams challenging opportunities, recognition for achievement, job enrichment and the maximum flexibility we can.

The fine print

  • Please note this role is subject to mandatory Baseline Personnel Security Standard (BPSS) pre-employment screening comprising verification of identity, nationality and immigration status, confirmation of 3 years minimum employment history and/or other activity, and third-party verification of unspent convictions.
  • Please note you must be eligible to live and work in the UK to apply for this role.
  • Please read our recruitment privacy notice for information about how we process your personal data.

Closing Date:

Please note that we will be shortlisting and interviewing for this role on an ongoing basis, so early application is encouraged to avoid disappointment.

Apply now

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Contact us

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Exemplas Holdings Ltd
Titan Court
3 Bishops Square
AL10 9NE

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