Vacancy details

EEN Ecosystem Relationships & Gateway Lead

Location: Peripatetic

Posted on: 21/07/2020

Do you have experience of working within the business support ecosystem?

Do you have a flair for developing and building strong relationships with stakeholders and potential referral partners?

Do you have experience of managing a team to achieve challenging KPI targets?

If you’ve answered yes to these questions the role of EEN Ecosystem Relationships & Gateway Lead could be for you!

About the role

In this role you will work closely with Innovate UK family regional colleagues, and other business support services and stakeholders in the East of England, to improve the reach and take-up of the breadth of Enterprise Europe Network (EEN) services.  You will develop new beneficial relationships that increase the flow of referrals to maximise the impact of EEN activity across the region.

Your responsibilities will include:

  • Improving the reach and take-up of EEN services by actively promoting and raising awareness of the breadth of services across the East of England business support ecosystem;
  • Actively collaborating with ecosystem partners in the East of England to avoid duplication and to streamline event and promotional activity to deliver maximum benefit for growing innovative SMEs and raise the profile of EEN services;
  • Representing EEN through participating, exhibiting at, and/or presenting at regional events and contributing to the organisation and planning of a range of promotional and marketing activities.
  • Setting objectives to ensure EEN Team KPI targets are met;
  • Managing a team to ensure service delivery meets funders’ and clients’ expectations.

About you

We are looking for someone with experience of working within a business support organisation who has a demonstrable track record in identifying, developing, growing and maintaining significant high-level mutual value relationships.

You will also have;

  • A proven track record of managing teams to achieve objectives and targets;
  • Experience of working with databases and maintaining accurate customer information on a CRM system.
  • Ability to diplomatically, competently and effectively engage and communicate with people at all levels (internally and externally);
  • Excellent presentational skills for hosting, chairing and speaking at events;
  • Effective networking skills;
  • Excellent organisational and planning skills, and attention to detail;
  • Demonstrable ability to work under pressure, to meet deadlines and be responsive.

In addition, it would be desirable to be:

  • Familiar with the business support system across the East of England.

What do we offer?

What we offer

This is fixed term contract until March 31 2022 and it is a full time role, but we are happy to have a conversation about flexible and part time options.

  • The salary of £37,000 to £40,000 for the right candidate (pro-rata for part-time)
  • Car allowance
  • Broadband allowance
  • A generous, 10.5% non-contributory pension scheme (conditional upon being enrolled and remaining in the scheme for the duration of employment)
  • 26 days holiday (rising to 28 after 2 years’ service, pro rata for part time) plus bank holidays
  • A flexible and supportive working culture including access to mental health first aiders
  • Wellbeing programme for employees including access to discounts, workshops, health screening, employee assistance programme, Doctorline and more
  • A modern, open space and technology enabled working environment
  • A range of flexible benefits including holiday-buy scheme, eye care vouchers, annual flu vaccination, and a cycle-to-work scheme

We are committed to equality of opportunity for all and value diversity in our workforce.  If you have a disability or special need that requires accommodation, please let us know.

About us

We are one of the UK’s foremost business support organisations with approximately 200 employees across a number of locations. For over 25 years, we have provided business advisory services to more than 500,000 small to medium sized businesses on behalf of Government and Private sector organisations. As a business we recognise that giving a superior service to our clients depends on making the most of our people and we aim to give our teams challenging opportunities, recognition for achievement, job enrichment and the maximum flexibility we can.

The fine print

  • Please note you must be eligible to live and work in the UK to apply for this role.
  • Please read our recruitment privacy notice for information about how we process your personal

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EEN MI & Adviser Support Executive

Office based in Hatfield (currently working remotely)

International Trade Adviser – Technology Sector


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