Organisational Needs Analysis (ONA)
When business issues confront an organisation, whether concerning performance, managing change, skills or leadership, a route to providing solutions is through undertaking an Organisational Needs Analysis, (ONA.)
A skilled assessment of what factors influence the business issues will deliver areas to be further diagnosed and assessed, or gaps in workforce skills and development, or both.
These can then determine the type of business solution needed.
Expert business advisers and brokers operate by undertaking (usually with the senior management or HR specialists of an organisation) an ONA in order to then develop the tailor made solution to your business needs.
What is an ONA?
The ONA will explore with your organisation the some or all of the following areas:
- The background, history, current targets and challenges it faces.
- The key markets, products and services, routes to market and promotional support.
- How costs, efficiency, quality, customer satisfaction etc are managed
- The organisation structure.
- Any major changes faced or looming.
- Staff development/skills, leadership issues.
The importance of the ONA
Without taking into account the many aspects of an organisation’s business and issues, a solution through consultancy or training may miss a key factor or influence on delivering a solution for success.
Sometimes, probing for an ONA will reveal, even to Senior management, a factor which they had not previously considered as impacting on their performance.
The more comprehensive the ONA undertaken, then the more likelihood the service provider will deliver a successful solution to the business issues.
Delivering an ONA
Exemplas business developments will undertake an ONA with you in order to provide the right solution to your business issues. The completed ONA is discussed with experts in many business fields who can help to shape the recommended training or consultancy solution for your company.
Exemplas also offers a number of diagnostic tools which can be used in particular circumstances such as managing change. ( Link to Adaptability)