Work with us as a partner
As a large consultancy practice, Exemplas has developed, and now owns, a significant amount of intellectual property – diagnostic tools, assessment criteria, training programmes, quality standards, etc. We also have access to certain intellectual property from other organisations, in some cases together with the rights to sub-license to others.
Increasingly this intellectual property is available for partners in other territories to gain access to under licence to Exemplas or to those that we represent.
If you would be interested in becoming our licensee, please follow the links below from each product:
Adaptability-Adaptex
Figures recently released reveal that some 80% of all change programmes fail. One of the reasons is that organisations do not prepare themselves adequately beforehand for change, and certainly do little to quantify how change-friendly they are.
In order to survive change, and indeed to exploit it, a business needs both to understand how adaptable it currently is, but also to take steps to improve its adaptability. As adaptability builds within a business, so does resilience - the ability to face changes, and an increasing pace of change, and still to continue to be successful. Once significant change occurs it is then too late: improvements to adaptability need to be made in the “steady state”.
Adaptex is an on-line survey tool developed by Exemplas. What it in effect does is to assess the extent to which an organisation is ready for change and identify where real internal resistance to change is going to be found. That then makes it much easier for the organisation to address its resources more effectively to ensure that, when that change comes, it will be successful.
The process is very simple. A client’s staff completes the on-line survey and Exemplas consultants help the client to interpret it and to recommend further courses of action to address the issues raised.
Adaptex is available under licence from Exemplas. To download a channel partner prospectus for Adaptex, click here
Accreditation of Prior Experiential Learning (APEL)
APEL stands for Accredited Prior Experiential Learning. It is the end point of a process which is designed to draw out the learning that an individual has achieved through their working life, and convert it into credits towards up to 75% of a university qualification. It is based on a tough and robust methodology developed at the University of Hertfordshire.
The process takes place in three steps:
1. Initial application and discussion to determine whether a candidate’s experience contains sufficient breadth and depth to provide the potential for the desired award
2. Identifying the areas of learning, providing the evidence of that learning, and mapping the learning against the learning outcomes of the desired award. This process is facilitated by formal interviews, and informal discussions during which the candidate engages with an academic expert for advice and guidance, taking the candidate through the structured methodology
3. Formal assessment of the final submission leading to the award of credit by the University.
In order to achieve a degree, candidates then undertake a work-based project chosen to complement their APEL learning, and in line with activities available through work, supervised through distance learning by University staff.
APEL is best suited to those with a minimum of 10 years’ middle to senior business experience behind them, which equates to the relevant academic level (bachelors or masters).
To read about the University of Hertfordshire’s APEL programme for managers, click here (http://www.herts.ac.uk/courses/APELbased-MSc-Business-and-Management-Studies.cfm). To download a channel partner prospectus for APEL, click here
Business Advice and Support International Standard (BASIS)
BASIS is a new standard for people and agencies involved in supporting small and medium sized enterprises (SMEs). For the first time, the different quality models and competencies in SME support have been researched at a pan-European level to identify critical success factors.
The release of BASIS follows 2 years of international development and piloting work and is a cohesive, practical and easy to use framework for managing effective SME support.
Would you like to learn more about the BASIS standard? Go to www.basisstandard.com
To download a channel partner prospectus for the BASIS standard, click here
Investors in People Standard (IIP)
Investors in People is a quality standard for human resource development, developed in the UK in the early 1990s but now being delivered under licence in some 15 other countries around the world. Independent studies have demonstrated that the Standard can drive significant business improvement- improving financial performance, increasing profitability and helping organisations to meet their strategic objectives.
IIP is the leading people management business improvement standard because it delivers real results through an organisation’s people. Currently almost seven million employees in approximately 30,000 organisations have achieved Investors in People recognition. And an amazing 3,000 of these have been recognised for ten or more years!
Exemplas has traditionally been one of the UK’s largest providers of IIP advisory/consultancy services and today works closely with Investors in People International (the international licensing body) to deliver world class good practice through strategic partners around the world.
Would you like to learn more about the IIP standard? Go to www.investorsinpeople.com
If you would like to partner with IIP International to establish a framework for business excellence within your territory, please click here to find out more.
Institute of Customer Service Quality Standard (ServiceMark)
Institute of Customer Service (ICS) ServiceMark is an organisational accreditation based on customer satisfaction and service – in essence a quality standard for customer service. Using a combination of self-diagnosis, customer satisfaction measurement and independent assessment, ServiceMark has been designed for large, medium and small organisations, and it is applicable to the public, private and third sectors.
Organisations achieving ServiceMark can identify areas and develop action plans for improvement, improve their customer retention, increase customer referrals – and so improve their business.
To read about the ServiceMark standard on the Institute’s website, click here
Exemplas works closely with the Institute to license agreements with a range of strategic partners to promote the ICS ServiceMark standard in a defined territory.
If you would like to partner with Exemplas and ICS to establish a framework and quality standard for customer service business excellence within your territory, please click here to find out more.